Which payment methods do you offer?
We accept credit card payments through appmarketplace.com, and can also invoice if you prefer. All our product plans are billed annually in advance.
Can I change my plan after purchasing?
Of course, you can add additional seats or limits at any time. We’ll prorate the subscription cost to meet your next renewal date. Seat based plans are non-refundable and will renew annually unless canceled prior to your renewal date. We’ll be in touch ahead of time to confirm you wish to renew.
Downgraded or canceled plans will be downgraded or canceled at the end of your current term. Plans may be downgraded or canceled prior to renewal dates, and downgrades will be included on your next renewal.
Can accounts can be shared between multiple users?-
No, each account is unique to each user and will require that user to access appmarketplace.com through a unique email address. Additional seats can be added to seat based plans at any time, at a discounted rate.
What is your refund/cancellation policy?
We don’t offer refunds or cancellations for your current plan term. Renewals can be canceled at any time prior to the end of the current term, and cancellation will come into force at the end of the current subscription term.
Beyond seat based plans, can you support us in other ways?
Absolutely. We offer dedicated advisory services with bespoke packages and services created on a case-by-case basis for a select number of companies. We help startups, scaleups, and platforms (app marketplace owners) with app marketplace strategy, planning, program design, incentive development, and more.
Click here to learn more about our dedicated advisory services.
Who owns appmarketplace.com?
appmarketplace.com was founded by Hugh Durkin . For over a decade, Hugh built platform products and Partnerships with companies like Shopify, Microsoft, Atlassian, Salesforce, Experian, Wix, PayPal, WPP, Omnicom, Publicis Groupe, and Dentsu Aegis.
Hugh was part of the core team that launched Facebook Marketing Partners (now Meta Business Partners), designed and led the launch of the App Partner Program at HubSpot, and launched the first App Store and Partner Program at Intercom.