Ecosystems Browsers, Not Apps, Are Still The Future Of Mobile In late 2016, whilst leading the Developer Platform team at Intercom, I published a blog post titled “Browsers, not apps, are the future of mobile.” Hugh Durkin 6 min read
Ecosystems Consumer Messengers Are The Future Of Business Messaging Discover how consumer messengers are transforming commerce, enhancing customer engagement, and paving the way for new mobile-first platforms. Hugh Durkin 7 min read
Program design What Technology Platforms Can Learn from McDonald’s With 40,000 outlets in 120 countries serving almost 70 million customers every day, McDonald’s is one of the most valuable brands in the world. Hugh Durkin 5 min read